Attorney General DeWine Announces $120 Million Multi-State Settlement with Lender Processing Services, Inc.
COLUMBUS, OH – January 31, 2013 – (RealEstateRama) — Ohio Attorney General Mike DeWine today announced that he and 45 other Attorneys General have reached a $120 million multi-state settlement with Lender Processing Services, Inc. and its subsidiaries, LPS Default Solutions and DocX, resolving allegations that the Jacksonville-based company “robo-signed” documents and engaged in other improper conduct related to mortgage loan default servicing.
“The practice of ‘robo-signing’ caused significant damage to many Ohioans during the housing crisis when buyers were sold mortgages that they could not sustain payments on,” said Attorney General DeWine. “This settlement will set up proper safeguards to reduce misuse of ‘robo-signing,’ so that Ohioans are not set up for failure when they sign a mortgage.”
- Prohibits LPS (including DocX) from engaging in the practice of surrogate signing of documents;
- Requires that LPS must obtain proper authority to sign documents on behalf of a servicer, if in fact it is signing documents;
- Requires LPS to accurately identify the authority that the signer has to execute the document and where that signer works;
- Prohibits LPS from notarizing documents outside the presence of a notary and ensures that notarizations will comply with applicable laws;
- Prohibits LPS from improperly interfering with the attorney-client relationship between attorneys and services;
- Prohibits LPS from incentivizing or promoting attorney speed or volume to the detriment of accuracy;
- Requires LPS to ensure that foreclosure and bankruptcy counsel or trustees can communicate directly with the servicer;
- Requires LPS to have enhanced oversight and review of processes over third parties it manages, including those entities that perform property preservation services;
- Prohibits LPS from imposing unreasonable mark-ups or other fees on third party providers’ default or foreclosure-related services;
- Requires LPS to establish and maintain a toll-free phone number for consumers concerning document execution and property preservation services (including winterization, inspection, preservation, and maintenance); and
- Requires LPS to modify mortgage documents that require remediation when LPS has legal authority to do so and when reasonably necessary to assist a consumer or when required by state or local laws.
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Lisa Hackley: 614-466-3840